11.提出成就需要理論的是(      )

A.馬斯洛                                                     B.弗魯姆

C.麥克利蘭                                                 D.赫茨伯格

12.期望理論依據(jù)的假設是(      )

A.滿足-生產(chǎn)效率                                         B.不滿足-生產(chǎn)效率

C.滿足-組織績效                                         D.不滿足-組織績效

13.使人腦不經(jīng)過邏輯思維就直接產(chǎn)生行為和決策的因素是(      )

Ａ.感性因素                                                Ｂ.非理性因素

Ｃ.理性因素                                                Ｄ.超理性因素

14.不屬于目標管理特點的是(      )

A.過程管理                                                 B.成果管理

C.民主管理                                                 D.自覺管理

15.首先提出PDCA循環(huán)的是(      )

A.波特                                                        B.西蒙

C.戴明                                                        D.孔茨