I do a lot of management training each year for the Circle K Company . Among the 36

　　we discuss in our classes is the 37 of quality employees (雇員).

　　“What has caused you to stay 38 enough to become a manager ?” I asked . After a while a new manager took the 39 and said slowly , “It was a baseball glove .”

　　Cynthia said she used to 40 a Circle K clerk job as an interim(臨時的)one while she looked for something 41 . On her second day behind the counter , she received a (an ) 42 from her nine-year-old son , Jessie . He 43 a baseball glove for the little League . She 44 that as a single mother , money was 45 , and her first check would have to go for paying 46 .

　　When Cynthia arrived for work the next morning , Partircia , the store manager asked her to come to her small office and handed her a box . “I overheard you 47 to your son yesterday ,” she said , “and I know that it is 48 to explain things to kids . This is a baseball glove for Jessie . I know you have to pay bills 49 you can buy gloves . You know we can’t 50 good people like you as 51 as we would like to ; but we do 52 and I want you to know how 53 you are to us .”

　　Cynthia’s story shows vividly that people 54 more how much a (n) 55 cares than how much he pays .

　　36.A.topics B.problems C.difficulties D.lessons

　　37.A.employing B.praising C.keeping D.improving

　　38.A.soon B.long C.strong D.calm

　　39.A.position B.decision C.question D.advice

　　40.A.take B.change C.lose D.consider

　　41.A.lighter B.easier C.better D.higher

　　42.A.letter B.call C.answer D.email

　　43.A.bought B.kept C.needed D.offered

　　44.A.complained B.explained C.understood D.admitted

　　45.A.short B.enough C.spare D.tight

　　46.A.food B.education C.clothes D.bills

　　47.A.talking B.crying C.arguing D.scolding

　　48.A.easy B.hard C.simple D.nice

　　49.A.after B.until C.when D.before

　　50.A.value B.remain C.pay D.fire

　　51.A.much B.many C.pleasant D.possible

　　52.A.regret B.agree C.worry D.care

　　53.A.excellent B.important C.thankful D.thoughtful

　　54.A.remember B.refuse C.thank D.realize

　　55.A.mother B.clerk C.official D.manager

　　參考答案：36—40 ACBCA 41—45 CBCBD 46—50 DABDC 51—55 ADBAD