Managers must become proficient cross-cultural communicators if they wish to succeed in today’s global environment. Culture consists of the values, attitudes, and　1　in a given group of most of the people most of the time.　2　communication is communication in a management　3　to achieve a　4　result (writing a memo, interviewing an applicant, running a meeting, preparing a presentation). If you are working in a different culture, you may have to reconsider your communication　5　and evaluate its　6　.

　　A realistic　7　in one culture may not be so in another. One way to　8　what might be realistic is to analyze　9　psychologists call the “l(fā)ocus of control.” People in some cultures　10　believe in “　11　control” over destiny--that is, that people can control events themselves. People in other cultures believe in “external control” over destiny--that is, events are　12　and uncontrollable. What　13　an appropriate time frame in one culture may not be achievable in another. It all depends on the culture’s　14　of time. In some cultures, timetables are exact and　15　. Examples of such cultures include Germany and Switzerland. Other cultures have more relative and　16　attitudes toward time; one may be kept waiting; projects may　17　more slowly. Examples here are Latin and African countries. An　18　in Cameroon tells of a meeting scheduled for 9:00a.m. in Yaounde. People began to arrive at 1:00 p.m.　19　, however, when the last person　20　at 2:00 p.m., the other Cameroonians admonished him for being later.

　　1. [A] performance [B] achievement [C] behavior [D] progress

　　2. [A] Managerial [B] Manageable [C] Measurable [D] Measuring

　　3. [A] context [B] contest [C] contrast [D] contract

　　4. [A] deserved [B] desired [C] derived [D] distinguished

　　5. [A] relative [B] representative [C] subjective [D] objective

　　6. [A] visibility [B] viability [C] variability [D] validity

　　7. [A] soul [B] goal [C] glory [D] game

　　8. [A] work at [B] get at [C] look at [D] jump at

　　9. [A] how [B] why [C] when [D] what

　　10. [A] tend to [B] intend to [C] extend to [D] contend to

　　11. [A] individual [B] inward [C] internal [D] inner

　　12.[A]unprecedented [B] unexpected [C] preoccupied [D]predetermined

　　13. [A] concerns [B] constructs [C] constitutes [D] consists

　　14. [A] concept [B] conclusion [C] context [D] contribution

　　15. [A] present [B] precise [C] precious [D] perilous

　　16. [A] relaxed [B] reduced [C] related [D] released

　　17. [A] melt [B] multiply [C] move [D] mount

　　18. [A] executor [B] executive [C] officer [D] official

　　19. [A] Surprisingly [B] Surprisedly [C] Accordingly [D] Similarly

　　20. [A] showed off [B] showed up [C] showed around [D]showed through