work.He does not get upset on the job.When one of his employees started crying after a customer screamed at her，Travis took her away.“Your working uniform is your shelter，”he told her.“Nothing anyone says will ever hurt you.You will always be as strong as you want to be.”

Travis picked up that lecture in one of his G&G training courses，an education programme that began on his first day and continues throughout an employee's occupation.The training has，Travis says，changed his life.G&G has taught him how to live，how to focus，how to get to work on time，and how to master his emotions(情緒).Most importantly，it taught him willpower.

At the centre of that education is an extreme focus on an all­important habit：willpower.Dozens of cases show that willpower is the single most important habit for a person's success.

And the best way to strengthen willpower is to make it into a habit.“Sometimes it looks like people with great self­control aren't working hard—but that's because they've made it automatic，”Angela Duckworth，one of the University of Pennsylvania researchers said.“Their willpower occurs without them having to think about it.”

The company spent millions of dollars developing programmes of study to train employees on self­control.Managers wrote workbooks that serve as guides to how to make willpower a habit in workers' lives.Those courses are，in part，why G&G has grown from a sleepy company into a large one with more than seventeen thousand stores and profits of more than $10 billion a year.

33.We learn from Paragraph 2 that employees in G&G must ________.

A.learn to give lectures

B.attend education programmes

C.design a working uniform

D.develop a common hobby

34.Willpower will become a habit when employees can ________.

A.focus on the profits

B.benefit from the job

C.protect themselves well

D.control their feelings well

35.What can we infer from the passage?

A.G&G has grown into a large company.

B.G&G will spend half its profits training employees.

C.G&G may become more successful in the future.

D.G&G has to produce more workbooks for managers.

【要點綜述】 本文是一篇記敘文，主要介紹一家公司使willpower在員工生活中成為習慣，所以公司取得了巨大成功的故事。

33.B　 細節(jié)理解題。根據(jù)第二段“…an education programme that began on his first day and continues throughout an employee's occupation.”可判斷員工從入職第一天開始直到整個職業(yè)生涯中，都必須接受教育培訓。

34.D　推理判斷題。根據(jù)倒數(shù)第二段中“‘Sometimes it looks like people with great…they've made it automatic，’…”可知答案。

35.C　推理判斷題。根據(jù)文章最后一句可知，公司使willpower在員工生活中成為習慣，所以公司取得了巨大成功，以此類推，公司可能在將來更加成功。