2019年大學英語四級寫作練習題：投訴信

　　大學英語四級寫作練習題

　　假設你是李明， 你在某超市買了一盞臺燈，但是發(fā)現(xiàn)產(chǎn)品有問題，同時你對超市的服務態(tài)度也非常不滿。請寫一封投訴信給超市經(jīng)理描述這件事，并要求給予解決。

　　大學英語四級寫作參考范文

　　A letter to the Manager of a Supermarket

　　Dear Sir / Madam,

　　I am writing to complain about the desk lamp I bought rom the electric appliance department of your supermarket three days ago.

　　The lamp looked under good condition upon purchase. Unfortunately, I was astonished to find it incapable of working when I went back home. So I took the lamp to the center of refund and replacement of your supermarket requesting a solution. Quite to my surprise, the receptionist lady was so impertinent that she refused to listen to my explanation and simply concluded that it was my fault. Realizing the impossibility to communicate with her, I figure out that the best way is to write to you directly.

　　As the lamp is under warranty, I am requesting an urgent replacement and would appreciate your arranging this as soon as possible. Besides, I strongly suggest that you attach great importance to the quality of your supermarket’s service. I believe that it is against your original intention to lose a once loyal customer owing to this issue.

　　Sincerely,

　　Li Ming

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