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2019年商務(wù)英語考試中級(jí)寫作:催款
催款 (Urging Payment)
撰寫催款信函是一件迫不得已而為之的事,但有時(shí)也是商務(wù)活動(dòng)必不可少的一部分。催款活動(dòng)必要時(shí)可以按照以下四個(gè)步驟操作:第一步,去函提醒 (remind);第二步,去函詢問 (inquire);第三步,去函請(qǐng)求 (appeal);第四步,去函要求 (demand)。每封催款信不宜過長,初次聯(lián)系,應(yīng)在開頭簡要介紹自己的情況。語言表述應(yīng)清楚、得體、誠懇。
實(shí)例
Remind
Dear Mr. Lawrence:
This is a reminder that your account of $15,000, originally due May 1, has not yet arrived. If you have already mailed your payment, please disregard this letter. Many thanks. Yours sincerely, ________________ |
Inquiry
Dear Mr. Lawrence:
Our records show that your account of $15,000 is still outstanding (未付). Perhaps you are experiencing problems that make it difficult for you to pay. Please let us know if that is so, and we will be happy to work the matter out with you. If there is no problem, please remit (匯寄) the sum today. Yours sincerely, ________________ |
Appeal
Dear Mr. Lawrence:
Although we have sent you 2 letters regarding your past-due account of $15,000, we have heard nothing from you. We hope you understand we are unable to continue waiting patiently in silence. Please do not disappoint us once more. If your check is already in the mail, please ignore this letter. Yours sincerely, ________________ |
Demand
Dear Mr. Lawrence:
Since you have ignored several requests for payment, we must take other action to collect your past-due account of $15,000. Unless we hear from you in 10 business days (工作日), we will turn your account to a collection agency. Neither of us wants to see your credit in danger. So if payment has not yet been made, we urge you to send your check as soon as possible. Yours sincerely, ________________ |
常用套語
5.1. Our records show that your account of... is past due.
我們的記錄顯示貴方賬款……逾期了。
5.2. We shall be greatly obliged if you will remit us a check for the goods.
若貴方匯寄支票付款,我方將十分感謝。
5.3. In spite of 2 reminders, the above account still remains unsettled.
盡管我方曾兩次催款,上述賬目仍未結(jié)清。
5.4. We shall be grateful for an early settlement.
望貴方及早償付。
5.5. We wish to call your attention to the enclosed account which is now past due. We shall appreciate your prompt remittance.
茲隨函附上逾期賬單,敬請(qǐng)注意。如蒙迅速支付甚為感激。
5.6. If we fail to receive from you a check of... dollars in 5 days, we will have to hand over this matter to the lawyers.
如果五日后我們?nèi)晕词盏劫F方……支票,我們將不得不求助于律師介入了。
5.7. We trust that we shall be able to find a favorable solution.
相信我們將能找到一個(gè)令人滿意的解決方案。
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