練習(xí)一：

　　下面左邊各段選自電話中的對話，請寫出在功能相同的便箋和電子郵件中書面語言的表達(dá)。

　　“Hello, is that Michael Lee? This is the Managing Director here. Could you drop that report you’re working on over to me this morning? You know the one. About the feasibility of expanding our range of products. Thanks.”

　　“Harry? Yes, it’s Pete. Look, we’d better do something about attendance at our departmental staff meetings. If we don’t, no one will have any idea of what’s going on. What’s more, since people are paid to attend, maybe we’d better think about docking people’s salaries if they don’t attend.”

　　“Hello, could I speak to the Production Manager, please?… Hello, Mr Park. This is Kim Wongchui, here. It’s about that inspection you asked me to carry out. I’m afraid we found a lot of quality problems with the new machinery we’ve installed. I’d suggest shutting down production until we know the extent of the problem.”

　　Hello, Mr Fu? This is Frances Koh here. Yes, Senior Accounts Supervisor. Mr Fu, I’m afraid I made a slight mistake in the figures I sent you recently. Yes. Well, not really my fault. The computer was down. You know how these things are… Would you like me to send over the revised figures? You would. OK.

　　練習(xí)二： 下面左邊的便箋中有多處語法、用詞和文體上的錯(cuò)誤，請指出并在右欄改正左欄中的錯(cuò)誤。

　　MEMORANDUM

　　From: The Manger

　　To: All grade B staf fand lower

　　Date: 6 June 200-

　　Subject:

　　Last Thursday, when ‘B’ shift were clocking off, one of the men hit his head against a safety lader which someone had carelessly left down. He had to have stiches in his head because of this.

　　I am fed up with telling you about this kind of things. One of these days, we’ll have a serious accident, and then it will be too late. Unless I see a great improvement in your attitude towards keeping the place tidy and safe, I’m afraid I’ll have to punish offenders.

　　練習(xí)三：

　　1.The following sentences are taken from memos that are not clear or concise.

　　Rewrite them to make them better.

　　1.We have come to the decision that it is not possible for this offer to be accepted by our company.

　　2.In view of the fact that we will lose a big contract next year, expenses will have to be cut by our company.

　　3.In the event of a retailer finding our shirts unsatisfactory, we should make arrangements for them to be collected and replacements sent without delay.

　　4.In spite of the fact that we are losing orders to our competitors, we have no intention of lowering our prices.

　　5.The reason why our sales are going down is because of the lack of staff in the promotion department.

　　參考答案

　　練習(xí)一：

　　üI should like you to send me the report that you are currently working on (Feasibility Study of Product Range Expansion).

　　üSomething really ought to be done about attendance at departmental staff meetings. Otherwise, we might find that important information is not being passed on. What do you think about docking the pay of those who are absent?

　　üAt the recent inspection, it was discovered that there were a lot of quality problems with the new machinery. I suggest that production be shut down until the extent of the problem is known.

　　üI am afraid I made a slight mistake in the figures I sent you recently. This mistake was due to the computer system being out of operation. Please tell me if you need the revised figures.

　　練習(xí)二：

　　MEMORANDUM

　　From: The Manger

　　To: All grade B staff and lower

　　Date: 6 June 200-

　　Subject: Safetyt Precautions at Work

　　Last Thursday, when ‘B’ shift were leaving work, one of the men struck his head against a safety ladder, which had carelessly been left in a lowered position. As a result, he had to have stitches in his head.

　　I have had cause to tell you about this type of accident on many occasions before. At some time, a serious accident will occur, and then it will be too late. Unless I see a great improvement in your attitude towards basic safety precautions，I shall be forced to punish offenders.

　　練習(xí)三

　　1.We have decided that we cannot accept this offer.

　　2.Since we will lose a big contract next year, we must cut expenses

　　3.If a retailer finds our shirts unsatisfactory, we should collect and replace them without delay.

　　4.Although we are losing orders to our competitors, we will not lower our prices.

　　5.Our sales are falling because our promotion branch is under-staffed.

　　第四講 商務(wù)會(huì)議記錄

　　一.會(huì)議記錄簡介

　　(一)什么是會(huì)議記錄?

　　會(huì)議記錄一般記錄會(huì)議的主要內(nèi)容，并分發(fā)給各與會(huì)者(或應(yīng)該出席的人)。缺席者也可以通過會(huì)議記錄了解會(huì)上的決定。

　　在許多國家，會(huì)議記錄是由秘書完成的，但有些情況下，由主管人員親自作會(huì)議記錄會(huì)比較好，因?yàn)椋?/P>

　　·秘書可能不理解會(huì)議所涉及的技術(shù)細(xì)節(jié)。

　　·如果會(huì)上只用英語交談，秘書在理解上可能有困難。

　　·經(jīng)理可能不愿意較低級職員出席他們的會(huì)議。

　　(二)怎樣寫好會(huì)議記錄

　　會(huì)議記錄不僅要記下會(huì)議的內(nèi)容，而且還要抓住會(huì)議的精神。因此會(huì)議記錄者不僅要理解發(fā)言的內(nèi)容，更要領(lǐng)會(huì)其言下之意。

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