Answer to Letter Text Reconstruction 2

　　Dear Ms Lancaster,

　　I was sorry to learn that the chair you ordered arrived in pieces. Yesterday, we were able to trace the shipment and even the freight company agrees that the chair had been damaged during shipment.

　　We are sending you another chair that is scheduled to arrive next Tuesday.

　　You can send the broken chair back to us with the driver who delivers the new one, if you kindly pack the pieces in the original carton and use the enclosed shipping form.

　　We apologize for any inconvenience, but I am sure that you will enjoy the new chair for a long time to come.

　　Best regards.

　　XXX

　　Exercise: Letter Text Reconstruction 2

　　The left column contains strings of words. The words come from a letter that has been broken down to just words. If you read it all you will get a good idea of what the letter was about. Your task is to reconstruct the letter by editing directly in the left column.

　　Dear Ms Lancaster,

　　1.I sorry learn (this:)

　　2.chair you order arrive in pieces

　　3.yesterday we can trace shipment

　　4.even freight company agree

　　5.chair be damaged during shipment

　　6.we send another chair

　　7.chair scheduled to arrive next Tuesday

　　8.you can send broken chair back to us with driver

　　9.driver deliver new one

　　10.kindly pack pieces in original carton

　　11.kindly use enclosed shipping form

　　12.we apologize for any inconvenience

　　13.I sure (of this:)

　　14.you enjoy new chair for long time to come.

　　Best regards.

　　XXX