PART SIX

　　Questions41 - 52

　　l Read the text below about team-based pay

　　l In most of the lines 41 - 52 there is one extra word. It is either grammatically incorrect of does not fit in with the sense of the text. Some lines, however,are correct .

　　l If a line is correct, write CORRECT on your Answer Sheet.

　　l If there is an extra word in the line ,write the extra word in CAPITAL LETTERS on your Answer Sheet .

　　l The exercise begins with two examples, (0) and (00) .

　　Team-Based Pay

　　0 Team-based pay schemes that have been catching the eye of modern employers.

　　00 Supporters say that they encourage group endeavour and improve 41 organizational performance. But salespeople, typically the most self-motivated

　　42 of workers, they have traditionally been rewarded according to individual

　　43 performance. So are team-based schemes suitable ? The key issue is

　　44 whether team-based pay is more being in line with the organization’s objectives

　　45 than pay which based on individual achievement. Introducing a team pay

　　46 scheme can be complex. The biggest problem is for defining the team in the first

　　47 place. Another is that team pay schemes won’t work if the actions

　　Of one

　　48 individual make no impact on those of another. You should need a true team.

　　49 like a football team. Where all the members are interdependent. When sales staff

　　50 can be less receptive to team pay schemes because personal motivation can

　　51 be an important boost to performance What they need is their encouragement

　　52 to perceive that the wider term of the company overall : production, administration and dispatch all affect each other.

　　Writing 1 hour 10 minutes

　　Part one

　　Question 1

　　●The graphs below show the performance of a European country’s manufacturing and agricultural

　　Sectors in terms of exports and imports between 1991 and 2001.

　　●Using the information from the graphs, write a short report describing the general movements in exports, imports and the resulting balance of trade

　　●Write 120-140 words

　　Part two:

　　Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words.

　　Question 2:

　　●The Managing Director of your company or organization has announced that reports on performance are to be produced by all departments. Your Hear of Department has asked you to produce the report about your department for the Managing Director.

　　●Write the report for the Managing Director, explaining:

　　A What aspects of your department function most effectively

　　B Which aspect is most in need of improvement

　　C How this improvement could be achieved

　　Question 3

　　●You work for an employment agency. The following is part of a letter you have received from a customer:

　　The temporary administrative assistant you sent us was totally unacceptable. I certainly will not be using your agency again when I need temporary staff.

　　●Write a letter to the customer:

　　A apologising for having sent the unsatisfactory temporary worker

　　B giving reasons for what happened

　　C explaining why what happened was exceptional

　　D offering some sort of compensation to the customer

　　Question 4

　　●Your Managing Director has decided that the company’s website should be improved and has asked you to consider ways of going about this.

　　●Write a proposal for the Managing Director:

　　A Sunmarising the strengths and weaknesses the current website

　　B suggesting new services and information to be provided through the website

　　C explaining the benefits the improvements would bring.

　　KEYS:

　　41-45 CORRECT THEY CORRECT BEING WHICH

　　46-50 FOR CORRECT SHOULD WHEN CORRECT

　　51-52 THEIR THAT

　　Test WRITING

　　SAMPLE A

　　This report describes the movements of the balance of trade between 1991 and 2001 , for a particular country, concerning manufacturing and agriculture.

　　Manufacturing:

　　Imports increased constantly during this period. The figure shows a rise of $ 4 bn within the whole period and no fluctuations are to be remarked.

　　Exports rose from nearly $ 3 bn in 1991 to approximately $7 bn in 2001 , suffering minor fluctuations all the way through. In general, the balance of trade remained slightly positive through the period considered.

　　Agriculture:

　　Imports increased slightly, ending the period around $1 bn over their starting level. They suffered a temporary fall between 1992 and 1994 , followed by a steady recovery. After peaking at around $2.5 bn in 1999, imports fell slightly to their final value.

　　Exports figure shows the same performance although at level $4bn higher than imports.

　　Consequently, the balance of trade remained markedly positive throughout the period.

　　Band 4

　　All content points are included. There is a relatively natural use of language and a good range of structure, despite some inaccuracy. There is also evidence of a wide range of vocabulary and the report is well organized.

　　Sample B

　　Introduction:

　　The aim of this report is to describe the imports an exports of the Manufacturing and Agricultural sectors in the years 1991-2001 in European contry’s

　　Manufacturing Imports

　　In the first year (1991) the imports were just above $2 bn, at the end of 2001, the imports were almost on the $ 6 bn.

　　Manufacturing Exports

　　In 1991 were just below the $ 3