abandon rate 掛斷率(衡量客戶服務質量的指標之一，計算方式為：撥入客戶服務中心的電話總數(shù)中客戶因等候時間過長而掛斷的電話數(shù)目占總數(shù)的百分比)

　　例： By choosing the right on-hold music, the company has reduced abandon rate by 50%.

　　absenteeism 曠工，缺勤

　　例：Improvements in working conditions helped to reduce levels of absenteeism.

　　absolute interest 絕對產(chǎn)權，絕對權益

　　例：The company has an absolute interest in the building.

　　academic intelligence 學術方面的才智

　　例：Phrases such as "solves problems well,""displays interest in the world at large,""accepts others for what they are,""admits mistakes,""is goal oriented," and "converses well" suggest that people focus on the worldly side of intelligence, as opposed to just "academic intelligence.

　　academic smarts 學術方面的才能

　　例：It's not the usual way of thinking about it - academic smarts-IQ

　　accelerated learning 速成學習

　　例：Accelerated learning shows that language learning an be fast, effective and enjoyable.

　　access 1 使用，享用權

　　例1： Access to these files is restricted.

　　2 : Students have free access to the library's scientific literature.

　　access 2 進入

　　例：Its acquisition of the group will allow it to gain access to France's railway business.

　　accommodation address 臨時通信地址

　　例:Please write to my accommodation address.

　　account 1 賬戶

　　例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.

　　account 2 客戶,生意往來關系

　　例:The firm is one of our major accounts.

　　accountancy 會計工作

　　例: To her, accountancy was a means to find out about business and be paid at the same time.

　　accounts 1 賬目

　　例:The financial director was accused of falsifying the company accounts.

　　accounts 2 會計部門 即 accounts department

　　例: She works in accounts.

　　accounts manager 會計部經(jīng)理

　　accounts payable 應付賬款

　　例: Accounts payable is created when a firm deals with suppliers who extend credit.

　　accounts receivable 應收賬款

　　例: Assets include cash, accounts receivable, inventory, property and equipment, and patents.

　　achievable 切實可行的,可達到的

　　例: Your objectives should be relevant to the job you have applied for and achievable.