著名的7C原則：

　　Clarity清楚、Correctness準(zhǔn)確、conciseness簡潔、completeness完整、courtesy禮貌、concreteness具體、consideration體貼。

　　注意：在商務(wù)函件中，傳達(dá)的內(nèi)容和傳達(dá)的方式同等重要。

　　練習(xí)~

　　首先來復(fù)習(xí)下上期最后的一個原則Conciseness簡潔~

　　練習(xí)一

　　1. Come to a decision

　　2. Express a preference for

　　3. Owing to the fact that/Due to the fact that/For the reason that

　　4. At your earliest convenience

　　5. As a matter of fact

　　6. Be in possession of

　　7. By means of

　　8. In accordance with your request/In compliance with your request

　　KEY

　　1. Conclude/decide/determine

　　2. Prefer

　　3. Because/since

　　4. As soon as possible

　　5. Actually

　　6. Have/possess

　　7. By/through

　　8. As you requested

　　練習(xí)二

　　1. I’m sorry to inform you of the fact that your order is delayed due to the fact that the weather is not good.

　　2. Graduates who are the ones with the highest grade point average wilbe the first ones who wilbe interviewed.

　　3. The memorandum is written for the purpose of telling you that we have received your request.

　　KEY

　　1. I’m sorry to inform that your order is delayed because of the bad weather.

　　2. Graduates with the highest GPA wilbe interviewed firstly.

　　3. The memorandum is to telyou that we have received your request.

　　在遵循簡潔原則的時候，也不要一味追求簡單，也應(yīng)該注意要點完整，意思清晰沒有歧義哦~

　　原則五Completeness 完整

　　完整包括所有有關(guān)“who、what、where、when、why以及how”的信息。

　　比如寫一封order的時候，我們應(yīng)該考慮貨物是什么，什么時候需要，貨物由誰運輸然后誰接收，最后以什么樣的付款方式。

　　原則六Courtesy 禮貌

　　禮貌不僅要求我們用禮貌用語，避免沖撞對方，而且也需要我們充分考慮收件人的心情以及對方的考慮，后部分和consideration的要旨是一致的。

　　How to be courteous?

　　及時回信

　　避免使用冒犯的語言(例如帶有歧視的語言)

　　脾氣溫和

　　多為對方考慮

　　體現(xiàn)對方能獲得的益處

　　強調(diào)積極怡人的信息

　　誠實完整

　　原則七Consideration 體貼

　　這一點和商務(wù)寫作中的You Attitude的要求是一致的，都需要一顆真誠的心。You Attitude可以見：傳送~