2017年bec初級商務英語口語：禮貌提問

　　Dialogue 1

　　A: Hello! You have reached the offices of Maddox and McKnight, can I help you?

　　B: Yes, my name is Max Richards. May I please speak to George Nelson? I have already called several times. It seems I always catch him out of the office.

　　A: Oh, I'm sorry. Mr. Nelson is away at the moment. I'm sorry that you keep missing him while he is out of the office. Would you like to leave a message?

　　B: I'm sorry, I didn't hear you clearly. Could you repeat that please?

　　A: Certainly. Mr. Nelson can not take your call at the moment because he is away. He stepped out of the office for the whole afternoon and is not expected back until tomorrow morning. His schedule is very unpredictable at times, so the best way to reach him is to first make an appointment by email or text messaging.

　　B: Can I leave a message for him please?

　　A: Of course, can you leave your name and number? I'm sure Mr. Nelson will return your call as soon as he is able.

　　B: My name is Max Richards, my phone number is 898-3423. Could you ask him to call me back as soon as he gets back, please? I have a rather timely matter to discuss with him.

　　A: Can you tell me what it's about? I can make a note of it, so Mr. Nelson is aware and prepared when he returns your call.

　　B: Yes, please let him know I would like to discuss the Girard case with him.

　　你好,這里是麥德奧克斯和麥耐特辦公室,有什么需要我?guī)兔Φ?

　　是的,我叫馬克思理查茲.請問我可以與喬治.納爾遜通話嗎?我已經(jīng)打過好幾次電話了,好像我總碰到他不在辦公室.

　　哦,很遺憾,納爾遜先生此刻不在辦公室.我非常抱歉,他不在辦公室,你又找不到他了.你想給他留個口信嗎?

　　對不起,我沒有聽清楚你的話,請你重復一下好嗎?

　　當然可以.納爾遜先生現(xiàn)在出去了,不能接你的電話.他整個下午都不在辦公室,估計到明天早晨才能回來.他的日程安排不可預測,所以聯(lián)系他的最好辦法是先通過電子郵件或留口信的方式預約一下.

　　請問,我能給他留個口信嗎?

　　當然可以,你能把名字和電話號碼留下嗎?我敢肯定納爾遜先生一有可能就會給你回電話的.

　　我的名字是馬克思.理查茲,電話號碼是898—3423.請你讓他一回來就給我打電話,好嗎?我有非常緊急的事情要和他討論.

　　你能告訴我是什么事嗎?我可以記錄一下,這樣威爾遜先生就會在給你回電話時有所了解和準備.

　　好的,請告訴我想和他討論有關吉拉德的案子.