Stakeholder definition
Government regulation
Regulation includes the existence of governing bodies such as：
(a)OFWAT-water regulation
(b)Postcomm-Royal mail regulator
(c)Competition commission-takeover and merger regulator.
Other environmental and ethical issues
Government regulation
Government regulates
supply，quality and prices of certain organisations such as：
(a)Monopolies
(b)Privatised utilities
(c)State owned/run.
Regulation is designed to enforce/enhance：
(a)Competition
(b)Customer welfare
(c)Reduced public spending.
Levels of Culture
·Basic-which guides behaviour within the organisation
·Overt-expressed in the organisation and members
·Visible-style of office and dress rules etc
Organisational culture
·Values
·Attitudes
·Norms
·Expectations
“the way we do things round here” Handy
，我們將會(huì)及時(shí)處理。